Contact and support

We reply by email, usually within 2 business days. You'll get an automatic confirmation with a reference number straight away.

Only if you're adding to an earlier conversation. Use the same email address as before.

Before you write

  • Never include passwords, recovery codes or identity document numbers.
  • We can't change your email address, recipients or delivery settings for you. You make those changes yourself after signing in, which keeps your account safe.
  • If a will was sent by mistake, sign in and choose Stop access on that will. It works immediately.